Privacy Policy
Terms Of Services
We are committed to protecting the privacy and confidentiality of personal information collected through our website and services. This Privacy Policy outlines how we collect, use, store, and disclose personal information, ensuring compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may collect personal information when you:
• Visit our website
• Submit an inquiry form
• Register for our services
• Engage with us via email or social media
• Provide feedback or complete surveys
The types of personal information we collect may include:
• Name, and contact details (email, phone number, address)
• Date of birth
• Payment and billing information
• Any other information you choose to provide
We use personal information to:
• Respond to inquiries and provide requested services
• Manage and deliver care services, including Aged Care and NDIS support
• Improve our services, website, and communication
• Process payments and handle billing
• Comply with legal obligations
• Analyse website usage to enhance user experience
We may disclose your personal information to:
• Employees and contractors who assist in service delivery
• Relevant third-party service providers
• Legal or regulatory authorities if required by law
• Third parties with your consent or as part of a testimonial (only if consented to)
We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. These include secure databases, encryption, and restricted access to information.
While we take every precaution, please note that no transmission of information via the internet is completely secure. You provide personal information at your own risk.
You have the right to request access to or correction of the personal information we hold about you. If you would like to review, update, or request deletion of your personal information, please contact us using the details below.
Our website may use cookies and similar technologies to enhance user experience. Cookies help us track site usage and customise content for our visitors. You can adjust your browser settings to refuse cookies, but this may impact your ability to access certain features of our website.
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when visiting them.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
By using our website or services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
Melbourne Care Services
Phone: 1300 159 269
Email: [email protected]
Address: 5 Tasman Close, Wantirna South, Victoria, 3152
Last Updated 8 October 2024